Q. " Are your products new ? "
A. The description will always state "Second User" if the item is not new or "Ex Demo" if the item has not been deployed but used for demo purposes.
Q. "What shipping service is provided? "
A. For most items we use ParcelForce or UPS, on smaller items we use Royal Mail and large items will be palletised or export crated.
Q. " Do you accept returns "
A. Yes please contact us for a return ID and state your reason for the return, we will issue a full refund on receipt of returned item. It is important that the item is returned in the same condition and all original packaging it with the item.